477 port's Privacy Policy
This document clearly explains how your personal information is collected, why it is used, and under what circumstances it may be shared with third parties.
Introduction and Scope
477 port is an online entertainment and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to the 477 port website, mobile application, and all related digital services.
The purpose of this Policy is to clearly explain how 477 port processes your personal information. By using our services, you agree to the terms of this Policy. Please read this Policy carefully before registering an account on 477 port.
This Privacy Policy is consistent with our Terms and Conditions, and reading both documents together will give you a full understanding of the platform's policies. This service is not intended for anyone under the age of 21, and 477 port does not knowingly collect information from anyone under 21.
What Information We Collect
477 port collects only the information necessary to operate the service. Information is collected in two ways: (a) information you provide directly, and (b) information collected automatically through your use of the platform.
Information You Provide Directly
- Full name and date of birth
- Email address and mobile number
- Bangladeshi National ID (NID) or passport number (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
- Username and password set during account creation
- Content of communications submitted via live chat or email
Information Collected Automatically
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Your clicks, navigation paths, and session duration
- Game play history, betting information, and transaction records
- Information collected through cookies and similar tracking technologies
- Referral source information (which link or source brought you to the platform)
2.1 Cookies and Tracking Technologies
The 477 port platform uses cookies. Cookies are small data files stored on your device that are used to remember your login status, save your preferred language, and improve site functionality. Cookies other than those required for functionality can be disabled in your browser settings, though doing so may limit some features.
Purpose of Using Your Information
477 port uses your information for the specific purposes listed below. Your information is not used for any purpose beyond what you have consented to.
3.1 Account Management and Identity Verification
The information you provide is used to verify your identity after registration and to maintain the security of your account. This is essential for preventing fraud and ensuring a fair environment.
3.2 Processing Financial Transactions
Your payment information is required to process deposits and withdrawals. 477 port processes transactions via bKash, Nagad, Rocket, and bank transfer. This information is shared only with the relevant payment service provider and not with any third-party advertisers.
3.3 Customer Support
Your account and transaction information is needed to resolve issues raised via live chat or email. The 477 port customer support team provides assistance in Bangla and English seven days a week, 24 hours a day.
3.4 Promotional Communications
If you give your consent, 477 port may notify you about new bonus offers, promotions, or platform updates. You can stop these communications at any time from your account settings.
3.5 Responsible Gaming Monitoring
477 port analyses your gaming behaviour to identify potentially risky patterns and provide support when needed. In line with our Responsible Gaming guidelines, we provide tools to set limits and self-exclude.
3.6 Technical Improvement and Security
Logs and usage data are analysed to fix platform issues, improve load times, and prevent cyberattacks. Your information is kept secure using modern security measures including SSL encryption.
Sharing Your Information with Third Parties
477 port does not sell your personal information or share it with unauthorised third parties. Information is shared only in the limited circumstances described below:
Payment Service Providers
The necessary information is shared with bKash, Nagad, Rocket, and relevant banks to process deposits and withdrawals. This information is used solely for transaction purposes.
Game Software Providers
Game studios including Evolution, Pragmatic Play Live, PG Soft, and JILI receive the minimum information necessary to provide their services. They may not use your information independently.
Legal Requirements
Information may be provided to relevant authorities in the case of a court order or legal obligation. This is done only when unavoidable and in compliance with applicable law.
4.1 International Data Transfers
Working with game providers may in some cases require data to be transferred outside Bangladesh. In such cases, 477 port ensures that the receiving party maintains appropriate data protection standards and is bound by contractual obligations.
Data Storage and Security
5.1 Retention Period
Information is retained while your account is active and for as long as necessary to meet legal obligations thereafter. Financial transaction records are generally kept for an extended period as they may be needed for legal protection and dispute resolution. Unnecessary information is deleted or safely anonymised after a set period.
5.2 Technical Security Measures
477 port applies the following technical measures to keep your information secure:
- Data transmission is secured through SSL/TLS encryption
- Passwords and sensitive information are stored in encrypted form
- Firewalls and access controls are in place to prevent unauthorised access
- Regular security monitoring is conducted to detect suspicious activity
- Staff access to data is restricted on a need-to-know basis
5.3 Response to Data Breaches
If a gap in data security occurs for any reason, 477 port will promptly notify affected users and take the necessary steps to contain the situation. Relevant authorities will also be informed depending on the nature and extent of the breach.
Your Rights and Controls
477 port believes you should have full control over your own information. You may exercise the rights described below through customer support:
Right to Access
You may ask what information 477 port holds about you. The information will be provided within a reasonable time after your request is received.
Right to Correction
If any information held about you is incorrect, you may request a correction. Contact customer support if there are any inaccuracies in your name, date of birth, or contact details.
Right to Deletion
You may request that your account be closed and your information deleted, though some records may need to be retained for a set period due to legal obligations.
Right to Object to Processing
You may object to your information being used for marketing purposes. Using this option will stop promotional messages from being sent to you.
Right to Data Portability
You may request a copy of the information held about you in a common format. This request can be made through customer support.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be limited — for example, while a dispute about the accuracy of your data is being resolved.
Protection of Minors
All services provided by 477 port are intended solely for individuals aged 21 or older. 477 port does not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of registration and may be confirmed subsequently through identity documents.
If we become aware that a user is in fact under the age of 21, the relevant account will be closed immediately and any information collected will be deleted. Detailed age verification procedures are described in our Responsible Gaming Policy.
Policy Changes and Updates
477 port reserves the right to amend this Privacy Policy as needed. If any significant changes are made, a notice will be posted on the platform or sent to your registered email address. Continued use of the service after changes are made will be taken as acceptance of the updated policy.
You are therefore advised to review this page regularly. If you have any questions about any aspect of the policy, visit the FAQ section directly or contact customer support.
Privacy Contact
If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact 477 port through the following:
Privacy Department
Support Type: Live Chat and Email Support
Language: Bangla and English
Hours: Seven days a week, 24 hours a day
Email: [email protected]
We are committed to addressing any privacy-related request as promptly as possible and with proper care.